When you are on a business trip, you need to be flexible because meetings can be changed, delayed or canceled at any time. With the Flex package, you don’t have to worry about this anymore, as you can easily change flight information and get many other support utilities. Specifically, if your plan changes and you cannot make your flight, you will be allowed to refund the ticket before the flight date, the fee applied for this is 300,000 VND, except for the Lunar New Year period is 600,000 VND. In case you need to change the flight time, this will also be fully supported by Pacific Airlines, except for the peak Lunar New Year period, a charge of 300,000 VND will be applied if you send the request before the flight date and 600,000 VND if you send your request to us during and after the flight date.
Regarding baggage, you will be allowed to bring 01 piece and 01 accessory with a maximum total weight of 7kg and 1 piece of checked baggage weighing 23kg with a total dimension of less than 158cm.
About ticket prices for children:
- Children from 2 to under 12 years traveling with an adult: equal to 90% of the price applies for adults
- Infants under 2 years old (do not use seats with adults): equal 10% of the price applies for adults.
Applicable booking classes: Y, B, M, S.
About changing tickets:
- Tickets are only allowed to change to the new itinerary / price category at the same price or higher.
- Customers must pay the difference in fare incurred if any.
- Change flight segments: apply the highest fee of change routes.
- Change fee is not refundable in all cases.