Online / Mobile check-in

Online/mobile check-in is very convenient whether you are at home or in the office. You can check-in online at any time as long as you are within the permitted time of check-in online for your flight, whether you have baggage or not. You can also select seats (from the available seats), download and print boarding passes or travel-related documents. You can also choose receive your boarding pass via SMS (only for select flights). Lots of convenient to save you time!

For most air tickets, you can check-in online easily, quickly and for free.

There are some exceptions for online check-in. If you fall into any of the following categories, you will have to check-in at the airport:

• You are traveling with an infant – unless traveling with an infant who does not use a separate seat;
• You book tickets according to group tickets of Pacific Airlines;
• You need special assistance (Ex: wheelchair assistance, extra seats);
• You are deaf or blind;

If you do not have checked baggage, you can check-in online, get your boarding pass and go straight to the boarding gate.

If you have checked baggage, you can still check-in online, but you must proceed to send your baggage at the check-in counter of Pacific Airlines before the check-in counter closes.

Currently, Pacific Airlines only applies for online check-in for some domestic flights with departure points starting from Hanoi, Da Nang, Nha Trang and Ho Chi Minh City. Check-in time is opened 24 hours before the flight and closes one hours before the flight departure.