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Medical information

Notice of pre-departure health declaration

For domestic flights, according to the regulations of the Ministry of Health and the Ministry of Transport, passengers are required to make health declarations before boarding.

The pre-flight health declaration can be made 24 hours before the flight departure time. In order to avoid waiting for make health declaration before completing the procedure, making it inconvenient for passengers, passengers can actively perform health declaration at home.

Passengers fill in the health declaration online on the website of the Ministry of Health at the address of Medical declaration at: https://tokhaiyte.vn/ or mobile application.

+ Passengers should make online health declaration at home within 24 hours before departure for fast and convenient procedures (note for domestic flights, information about seats on the flight is not required, so pre-declaration at home is completely valid).

+ Passenger prints / takes a photo of the resulting QR code after declaration.

+ When check-in before flight and before boarding, passengers need to provide the screen result / print out of the online health report to Pacific Airlines staff to be served with airlines procedures.

+ Pacific Airlines only accepts to check-in for passengers with health declaration results within 24 hours that match the name on the ticket.

Airport authorities will hold tight control at the airport to ensure 100% of arrivals must have a health declaration report before leaving the terminal.

For domestic flights, Pacific Airlines administered pre-boarding temperature of all passengers. Passengers are required to bring their own face masks and wear them throughout their flights; otherwise, they will be denied boarding.